Skip to main content

Resetting User Passwords

Updated this week

Users can reset their passwords by clicking Forgot your password? on the login page.

Send a user a password reset link

HR Admins, HR Assistants, and Tech Admins have the ability to send users a password reset link.

To send a user a password reset link, go to your Directory page, find the user in the table, and select Send Password Mail Now in the dropdown menu next to their name.

Hold the Command key to select multiple users in the table and send password reset emails in bulk.

Clearing or Setting a User's Password

HR Admins can also clear a user's password, which removes the user's account access until they set a new password, or set a new password of the HR Admin's choosing.

Go to your Directory page, find the user in the table, and select Password and Security in the dropdown menu next to their name.

Click Clear Password Now to clear the user's password and send them a password reset email, or click Change Password to update the user's password yourself.

Did this answer your question?