Setting up your subscription allows you to transition from a trial to a paid account, ensuring your team has uninterrupted access to Small Improvements. This article guides you through starting a subscription, managing payment methods, and understanding license renewals.
Setting up your subscription
Users with HR Admin access can manage the account's subscription directly within the platform.
Navigate to the Admin menu and select Settings.
Click on License and Payment.
Click the Start Subscription button.
Enter the number of seats your organization requires.
Select your preferred billing cycle (Quarterly or Annual).
Click Next to provide your billing details, including company name, address, and the email address where invoices should be sent.
Tip: The price summary on the right-hand side will update automatically based on your selection.
6. Click Next to provide your billing details, including company name, address, and the email address where invoices should be sent.
Note: Companies within the European Union will be prompted to enter a VAT number during this step.
7. Enter your credit card details on the secure payment form.
8. Review your subscription summary and click Start Subscription to activate your account.
Note: If you prefer to pay by wire transfer rather than a credit card (common for larger amounts), please contact us at [email protected] so we can provide a manual invoice.
Frequently Asked Questions
What billing period options are available?
Small Improvements offers both quarterly and annual billing cycles. Annual plans offer the best value, while quarterly plans provide more frequent billing flexibility.
Do you offer a non-profit discount?
Yes! If you are a non-profit organization, you can apply for a discount during the initial subscription setup. Once you submit your details, our team will review the request and enable the discounted checkout for you. You can find our full non-profit guidelines here.
How do I update my card or cancel my subscription?
You can manage your payment method at any time by returning to the License and Payment screen and selecting the option to update your card. If you need to cancel, you can follow the "Cancel Subscription" flow located on that same page.
Do my licenses update automatically?
Upon renewal, we automatically update your seat count based on the current number of active users in your account. To reduce your license count before a renewal, visit the Company Directory to deactivate any users who no longer require access.