Understanding your survey data is key to taking meaningful action. This guide covers how to access, interpret, and share your Pulse Survey results, including how to use performance rating filters to gain deeper insights into employee engagement.
Note: To read more about how to set up a pulse survey, view our guide: How to set up and administer Pulse Surveys.
Accessing your results
You can monitor survey results in real-time as they are submitted. To view the data:
Navigate to the Admin tab.
Select Pulse Surveys.
Click on the specific survey cycle you wish to analyze.
Note: The response rate shown on the Overview includes any survey where a participant has answered at least one question. Participants can update their answers until the survey deadline.
Reading and interpreting results
The Report tab view provides a high-level look at your data, showing the average score and the overall response rate.
Filtering and grouping
To find specific trends, you can filter or group the data by various segments. Using the Group by filters will update the data visualization for both the overall survey results and the individual question breakdowns.
Timeline: Filter by specific periods for repeating surveys.
Demographics: Use the Group by dropdown to split answers by Department, Location, or other profile fields.
Performance Ratings: You can group or filter results by Performance Rating. This is a powerful way for HR to identify if high performers are disengaged or if specific rating groups have unique feedback.
Anonymity Threshold: Aggregate data for groups with fewer than 3 respondents is unavailable in order to protect respondents' anonymity.
Tip: Filtering results by Manager shows the responses of each manager's direct reports only (not indirect reports).
Analyzing comments
Click the Comments tab to read written feedback. This qualitative data provides essential context for the numerical scores.
Sharing results internally
Sharing a survey provides visibility into the results without granting access to administrative settings. This helps keep executives or department heads informed.
Go to the Overview page for any survey.
Click the Share option.
Add the recipients.
Those employees can see the shared survey by clicking Company > Pulse Surveys.
Note: Sharing a survey grants access to all data within that survey; results are not automatically "ringfenced" or restricted based on the recipient's department. For example, if you share a survey with the Head of Sales, they can see results for the entire company, not just the Sales team. Additionally, sharing a repeating survey includes all past and future results for that cycle.
Exporting results
If you need to perform deeper analysis outside of the platform, you can export your data to a spreadsheet:
Navigate to the survey cycle overview.
Click the admin dropdown to trigger the Export via Export Pulse Survey.
Export in either CSV or Excel.