This article explains the different question types available in 360° Feedback cycles and how to manage your questionnaire. Choosing the right structure helps you collect meaningful, comparable feedback while keeping the experience clear for participants.
Add, edit, and remove questions
Add or delete questions
Go to your cycle and click Edit Cycle Settings.
Expand the Timeline section.
Add or remove questions as needed.
Tip: Add new questions to the end of the questionnaire to keep reporting consistent across cycles.
Delete questions in a new cycle (not live yet)
Open your questionnaire.
Use the edit icon to remove or reorder questions.
Watch the gif below in action!
Delete questions in a live cycle
Open Edit Cycle Settings.
Navigate to your questionnaire.
Remove questions starting from the bottom and move upward.
Note:
The first question cannot be deleted once the cycle has started.
Deleting a question will remove any submitted responses tied to it.
Edit questions
Click the pencil icon next to a question.
Update wording, response options, or format.
Enable Mandatory if needed.
Click Save.
You can:
Edit or add answer options
Adjust scale labels
Make specific questions required
Question types
Use a mix of question types to balance structured insights with detailed feedback.
Headings
Add section headers to organize your questionnaire. Use headings to:
Group topics (e.g., performance, values, goals)
Provide instructions or context
Explain how to use rating scales
Free text
Allows respondents to write open-ended answers.
Best for:
Qualitative feedback
Strengths and development areas
Context and examples
Tip: Guide responses with clear prompts to make answers more actionable.
Multiple choice
Allows respondents to select one option. Best for:
Binary questions (yes/no)
Defined rating categories
Quick, structured input
Linear scale
Let respondents rate along a scale. Best for:
Measuring sentiment or agreement
Comparing feedback across reviewers
Identifying perception gaps
You can define:
Numeric scales (e.g., 1–5)
Custom labels (e.g., “Needs improvement” to “Excellent”)
Checkboxes
Allows respondents to select multiple options. Best for:
Identifying multiple strengths or development areas
Gathering input across several applicable areas
Selecting skills, competencies, or needs
Use templates for consistency
Create a template
Go to the cycle overview page.
Go to the Templates tab.
Click +Create Template
Enter a title and description.
Add your questions.
Click Save.
Tip: Use descriptive names so it’s easy to identify templates later.
Manage templates
Edit templates anytime
Toggle Enable to make them available
Reorder templates as needed
Use a template in a cycle
Go to the Questionnaire section when creating a cycle.
Select a template.
Click Customize to adjust it before launch.
Note: You can still add, edit, or remove questions from a template before the cycle goes live by clicking Customize.
