In 360° Feedback cycles, there are several different question types you can use to craft the best assessment form for your team.

The questions you ask impact the quality of feedback you receive, so you should keep this in mind when designing a 360° Feedback questionnaire. Asking the right questions can make the writing process easier and the feedback more meaningful.

Here is an overview of the question types you can customize for your forms:

By default, responses are limited to 50,000 characters. That’s 7,500-8,000 words or 15-17 full pages single-spaced. You can adjust that limit at the bottom left of your questionnaire.

If the cycle has already started, proceed with caution when deleting a question. Deleting a question will delete any responses people might have submitted. When adding a new question, add it to the end of the questionnaire if possible. This will keep the original questions in the same order, which is important for comparing answers.

To add or delete questions, click Edit Cycle Settings, then expand the Timeline section.

To remove questions on a new cycle you’re setting up, you can use the edit icon to remove or re-order the question. Watch the gif below in action!

If your cycle has already begun, we won’t allow you to delete the first question. Doing so can remove responses already entered by employees, skewing your final results.

You’ll need to delete from the bottom of the cycle and go upwards:

You can change the options in multiple-choice, linear scale, and checkboxes. You can do this automatically when creating your questionnaire.

Edit questions later on by clicking the pencil icon:

You can add more options or edit or remove what’s there.

You have several options to tailor the questionnaire to your needs.

Add section headings to divide up your questionnaire by theme or topic. This may be useful for having sections on general feedback, objectives-related questions, or a focus on values. You can use headings to include information about your company values, directions for applying ratings, or general instructions.

A free text question lets your employees write qualitative answers to your review and feedback questions. Free text questions often require reflection and take some time to answer. Craft your questions to guide your employees’ writing process.

Multiple-choice questions allow respondents to select one answer from a list of response options that you define. This format works best for binary questions (e.g., yes/no, true/false), nominal scales (e.g., exceeds expectations, meets expectations, needs improvement), or when you want respondents to choose the option that corresponds most to their opinion.

Linear-scale questions allow respondents to indicate their preferred position on a sliding scale. As an HR admin, you can define the scale's endpoints as numerical ratings or nominal ratings. Reviewer responses can make it easy to compare answers and identify gaps between respondents’ perspectives.

Checkboxes allow respondents to select as many answers as they like from a list of predefined responses. This question type is useful for when you want to gather input on topics with multiple applicable answers — for instance, to identify which areas an employee can improve on, competencies they think they excel or lag at, or which learning and development activities would be helpful for an employee.

You can create questionnaire templates for 360 Feedback cycles. Go to the cycle overview page to get started:

Click Add New Template, then give your template a name and description.

Tip: Name it something descriptive so you know which is which later on.

You can select any question type that is available for your cycle.

When you’re done, save your template.

Your templates are listed with the newest first, but you can move them around as needed.

You can edit an existing template:

Toggle the 'Enable' setting to let people use this template in cycle creation.

Select the template in the Questionnaire section to add it to your cycle:

Click ‘Customize’ to make changes before the cycle goes live. You can add more questions or edit and delete the existing questions in the template.

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